Referral Opportunity for Military Spouse Professionals- USAA

 

 

 

 

 

 

 

 

 

 

 

 

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Company: USAA

Job Overview: 

THIS POSITION HAS BEEN FILLED 

USAA is currently seeking talented current and former Military Spouses/Domestic Partners to join their team as an Financial Foundation Associate – Auto Insurance for Work At Home opportunities for their May 18, 2015 in Columbus, Georgia training class.

As a Financial Foundations Associate – Auto Insurance for USAA you will provide member onboarding, servicing and/or facilitation of product sales through various channels (e.g phone, mail, e-mail, face-to-face). Deepens and retains member relationships through needs assessment and solution offerings from USAA products and services.

Responsibilities:

  • Gathers information and close on product sales demonstrating intermediate skills and knowledge of USAA products and benefits.
  • Identifies member events to provide solutions on products and close on product sales that meet the member’s needs and facilitate the member’s financial security.
  • Empathizes with members and provide offers & solutions to make it easy for members to acquire a USAA product.
  • Responds to and complete member requests.

Training Hours

  • Availability to attend a minimum of 12 weeks paid structured classroom training on-site in Columbus, Georgia.
  • Training hours will be 8:00am – 4:30pm Monday through Friday with a licensing test during the 2nd week on either Thursday or Saturday.

Work Schedule

  • Availability to work at home Monday through Saturday between the hours of 9:30 am – 6:00 pm for a full time, 5 day, 40 hour work week, to include every Saturday depending on business need.
  • A 30 percent Shift Premium pay would apply to work hours scheduled after 6pm Monday-Friday and Saturdays.

Minimum Requirements

  • Must be a current, or former, military spouse/domestic partner. (USAA Benefits definition of a Domestic Partner is as follows: A Domestic Partner is the same- or opposite-sex adult who is in a continuous, committed, and exclusive relationship with you, and who: (1) is not in any such relationship with any other individual (such as by legal marriage, common law marriage or domestic partnership); (2) is not related by kinship to you to a degree that would preclude marriage in the state in which you are domiciled; (3) has shared a principal residence with you for at least 12 months; and (4) is Financially Interdependent on you.
  • High School diploma (or GED).
  • 2 years of customer contact experience in a sales, military, or call center environment to include a minimum of 1 year frequent (e.g. daily) communication with customers via telephone, e-mail and/or face-to-face or Bachelor’s degree.
  • 1+ years experience multi-tasking in a Windows operating system environment.
  • Successful completion of job-related assessment may be required.
  • Current applicable license or ability to obtain within a designated number of attempts and maintenance of applicable licenses.
  • Computer literate in a Windows operating environment.
  • Must be able to sit for extended periods of time at computer.
  • Ability to work in phone intensive environment using headset.
  • Available to attend minimum 12 weeks of on-site training and onboarding in Columbus, Georgia starting May 18, 2015.
  • Ability to work at home full time after training period.
  • Established internet provider.

Preferred 

  • Current Military Spouse/Domestic Partner of a Military Member.
  • Military Spouse/Domestic Partner within the last 3 years.
  • Bachelors degree.
  • 2 years of customer contact experience in a Financial Services Call Center to include 6+ months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face.
  • Inbound phone-intensive/call center environment.
  • Proficient in Microsoft Office tools.
  • Ability to work flexible hours.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Are you a Military Spouse interested in applying?

 

If you’re interested in more information and an direct introduction to the manager at USAA, please email us.

PLEASE NOTE: We will provide an individual referral, but you must ALSO complete the online application process through USAA at the following link: http://bit.ly/1GPulHH

Referral Opportunity–Office Supervisor, Association of the United States Army

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Organization:        Association of the United States Army (AUSA)

Job Title:                 Office Supervisor

Location:                 Arlington, VA

Purpose:                 Supports the Director in all aspects of the Regional Activities Department, serves as the Point of Contact for

Chapters, and supervises the work of Department Administrative Assistants to ensure efficiency and efficacy.

Nature and Scope:

  1. Annual Meeting
  • Oversees the Preparation of Chapter Awards
  • Manages Chapter Annual Meeting registration and event ticket purchases
  • Works with Director to update Chapter Presidents on status of badge and ticket orders leading up to the Annual Meeting
  • Oversees distribution of tickets, badges, and ribbons to Chapter POCs onsite
  • Manages and assigns seating at the Marshall Dinner and Eisenhower Lunch
  • Processes ticket purchases in the database and tracks Chapter ticket sales and badge requests
  • Supervises Annual Meeting temp and Administrative Assistants
  1. Training Events
  • Make travel arrangements for all attendees
  • Prepare and assemble training materials
  • Prepare attendee rosters
  • Prepare name badges and tent cards
  • Prepare Completion Certificates
  • Provide on-site administrative support
  1. Regional Meetings
  • Ensures preparation and shipment of meeting materials I a timely manner
  1. Manage Loaned Equipment (displays, banners, table skirts)
  • Fill order requests and ship them
  • Track and maintain the return of the equipment
  1. Provide support to the Regional Activities Assistant Directors
  1. Travel Vouchers
  • Receives travel vouchers from Assistant Directors, Director, and State Presidents, checks for appropriate documentation of expenses, copies them for department records, and submits them to the Accounting Clerk
  1. Time Sheets
  • Collects time sheets of Administrative Assistants and checks for accuracy
  • Collects and submits time sheets of Assistant Directors and Director and to Human Resources
  1. Database Management
  • Checks Corporate Member renewals and new member applications for accuracy
  • May assist in entering Corporate Member renewal and new member applications at times of increased work flow or high volume of applications
  • Fields questions and requests from Corporate Members and Chapter Officers on database information
  1. Business Cards
  • Takes business card requests from State/Region Presidents, formats them to template, and submits them to Accounts Receivable/Purchasing
  1. President Pins
  • State President and Past State President pins are kept by the Office Supervisor, all other Chapter and Region pins are kept by Accounts Receivable/Purchasing. Coordinate on pin requests from Presidents 
  1. Region Allowances
  • Fill out check requests to be sent twice yearly: January 1 and July 1
  1. Serve as the Regional Activities Final Point of Contact for Chapters and Corporate Members
  • Field questions from Chapters with regard to Personify and/or general information
  • Fulfill any and all requests from Chapter members
  • Assist Chapter members with database issues and provide advice/guidance as needed/requested
  • Field questions from Corporate members about benefits of AUSA, local Chapter contacts and how to become a member
  • Handle any customer service problems or requests referred by Administrative Assistants or Call Center
  1. Certificates of Appreciation
  • Create certificates of Appreciation at the request of the Chapters

 

 

Are you a Military Spouse interested in applying?

 

If you’re interested in more information and an direct introduction to someone in the organization, please email us.

 

Referral Available for Military Spouse Professional: Chief Financial Officers Council, U.S. General Services Administration

Job Opportunity – Performance Manager
Chief Financial Officers Council, U.S. General Services Administration

 

The Chief Financial Officers (CFO) Council is a government-wide organization of the CFOs and Deputy CFOs of the largest Federal agencies, senior officials of the Office of Management and Budget and the Department of the Treasury, who work collaboratively to improve financial management in the U.S. Government.  The CFO Council Performance Manager position provides project management, analytical support and logistical coordination for the CFO Council. In conjunction with the Office of Federal Financial Management (OFFM) at OMB, this position is essential for helping the CFO Council to set strategic priorities, conduct analysis on critical issues – including Federal spending transparency, real property, financial shared services, improper payments, grants management, internal controls, financial reporting, debt collection, and workforce development – and provide the CFO Council with the capacity to achieve tangible outcomes that improve financial management across the Federal government.

The CFO Council Performance Manager will work with OFFM and other CFO Council staff to effectively support the Council, including managing meetings, events, projects, budget, staff and contractors; establishing communication and collaboration systems, and implementation of Federal policies and initiatives. The position will conduct quantitative and qualitative analysis of issues and policies to understand their impact on federal agencies. The role will also involve frequent written and oral communication with senior officials across federal government on substantive and logistical issues, requiring strong presentation/communication skills and an acute attention to detail. The Performance Manager will also act as a resource for CFOs and their staff, gathering feedback and identifying best practices in Federal financial management, overseeing CFO Council operations, and related topics.

 

Skills and Experience Required

  1. At least three to five years of experience with – and knowledge of – financial management issues, such as internal controls, financial reporting, risk management, financial shared services, budgeting, debt collection and real property. Experience with Federal financial management issues is preferred but not required.
  2. Advanced experience in program management and performance improvement.
  3. Ability to coordinate diverse teams to accomplish a common objective.
  4. Superior judgment and demonstrated ability to achieve consensus among parties who often have differences, competing interests, and constraints.
  5. Broad understanding of management, budget, regulatory, and other processes inside large, complex organizations, governmental or otherwise.
  6. Demonstrated superior analytical ability and progressively responsible and effective experience in identifying and resolving difficult problems. Superior skills and ability to apply these techniques and resources to analysis of assigned areas.
  7. Demonstrated flexibility and versatility in responding rapidly to varying, often time-pressured, assignments. Ability to move rapidly and confidently into complicated issues.
  8. Demonstrated ability to understand new areas quickly and thoroughly, to develop methods of approaching difficult challenges and to reason logically from the facts available.
  9. Ability to establish and maintain effective working relationships at the highest levels of an organization and across multiple stakeholders.
  10. Superior skill in synthesizing voluminous materials, and in clearly presenting ideas, conclusions, and recommendations, both orally and in writing.
  11. Ability to plan, conduct and facilitate effective meetings of senior officials through collaborative exchange and clear value delivery.

This is an excellent opportunity for someone who is creative, analytical, detail-oriented, thrives in a fast-paced environment, and has an interest in financial management issues. The position is a two-year term appointment, renewable for an additional two years based on performance. The position’s salary will be at the GS-13 or GS-14 level. The candidate must be a US citizen.

Are you a Military Spouse interested in applying?

 

If you’re interested in more information and an direct introduction to someone in the organization, please email us.

 

 

A Letter From Our Executive Director

 

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I have had the pleasure of serving as the Executive Director of In Gear Career for just over a year now. I have been absolutely mind-blowingly amazed at the talent, creativity and just plain grit I’ve found in this community of career-minded Military Spouses.

Here are a few things I’ve learned on this journey:

  1. For a good number of military spouses, traditional programs aren’t a good fit. Many do great work and serve a wonderful purpose, but with daytime events, career-minded Military Spouses can’t make it work.
  1. Traditional employment services for Military Spouse also leave something to be desired. Again, many do good work, but with a focus on entry-level and hourly positions, Spouses looking to maintain positive career progression aren’t likely to find much benefit from the job boards and “click here” websites most programs encourage.
  1. Networking works. Technology is great, but we really encourage as much in –person networking as you can manage. Haven’t you said a million times, “I know I could get the job if I could just talk to a person!” So talk. Talk to everyone about your professional goals and let your network work for you.

If numbers one and two above speak to you, In Gear Career is what you’re looking for. I don’t have a magic answer that will make appropriate jobs appear in all of your duty stations, and I can’t guarantee you the job search will become easy. What I can offer is a community of career-minded Military Spouses who are willing to fight WITH you and FOR you to make your career goals attainable.

I can promise you that our chapters will work to make connections in your community to create and maintain a living-breathing network of professional contacts that may just lead you to your next employer. A network that will last longer than the tenure of any one Military Spouse.

Looking back now I realize I shouldn’t have been surprised at the talent, creativity and grit I found in the Military Spouse community —why wouldn’t the best and brightest of today’s military marry partners that equal them in intelligence, resiliency and drive?

Keep Fighting,

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Amanda Patterson Crowe

Executive Director

In Gear Career

 

Job Referral: Systems Engineer, Avening Tech

Company: Avening Tech

Position: System Engineer

Location: Honolulu, HI

Job Description:

Performs as Systems Engineer/Systems Administrator of GCCS-J COP and I3 suite for AOC systems. Responsible for overall GCCS-J systems maintenance, troubleshooting and support for engineering solutions.

– Provides Tier 1 IT support and trouble call resolution. Resolves trouble calls; in person, over phone and through email. Maintains operational integrity of GCCS-J COP and GCCS-J I3 systems for AOC. Performs setup of user accounts, perform computer re-imaging, and data backup and restoration. Performs installation of software, software patches, and security updates to client systems. Loads, configures, and optimizes Solaris10 operating systems. Reviews, monitors, and analyzes system logs, and diagnoses and resolves related technical issues and deficiencies. Manages user network shares, permissions, and quotas and manage network printers and scanners. Assists in the accumulation, consolidation and documentation of proposed changes to GCCS-J I3 Support site configuration management activities by maintaining and providing GCCS-J I3 software, hardware, and configuration information

-Performs periodic database backups and database recoveries. Loads new databases reinitialize and reload databases as required. Monitors database performance and database storage allocations and maintains database configuration and parameter tables.

– Plans major server and system upgrades and integration and provides subject matter expertise for server-related issues and identify solutions to complex technical problems and requirements. Supports, configures, optimizes, and resolves issues related to Solaris 10, Sybase, and Web logic servers. Develops, tests, supports, configures, secures, optimizes, and resolves issues related to Server and Client System Loads and Login Scripts. Supports, configures, optimizes, and resolves issues related to Server Backups. Supports, configures, optimizes, and resolves issues related to Storage Area Networks (SANs) and Network Attached Storage (NAS). Supports, configures, optimizes, and resolves issues related to VMware virtual servers and Citrix XenApp and XenServer. Provides integrated solutions using: Microsoft SharePoint, Microsoft Windows and Office software, server platforms, VMware, Citrix XenApp, and Microsoft Exchange Server and researches and provide solutions to complex technical issues

– Ensures servers are in compliance with DOD IA requirements and update servers that are not in compliance and reports suspicious activities identified through monitoring logs and audit files.

Requirements:

Top Secret/SCI Security Clearance

8570 Certification (Security+ or higher)

Degree and 4+ years’ experience

Demonstrated experience with GCCS-J I3 and COP, Unix/Solaris 10 and MS Windows.

Are you a Military Spouse interested in applying?

 

If you’re interested in more information and an direct introduction to the hiring managers, please email us.